Support
Compress photos and videos on your iPhone, without losing the date they were taken.
Include your iOS version and what you were doing when it went wrong. It helps more than anything else you could send.
Common questions
Does Minibyte upload my photos?
No. Minibyte has no servers of its own and uploads nothing. Compression and comparison run on your device through Apple's own frameworks. The only network activity the app can cause is iOS fetching your own photos from your own iCloud account so they can be compared — over Wi-Fi only, and you can switch it off in Settings. See the privacy policy.
Will it keep the date and location of my photos?
Yes. Capture date, GPS and the rest of the metadata are carried through to the smaller copy. If you would rather drop the location, there is a switch on the shrink screen — it removes GPS and the IPTC location fields and leaves the capture date untouched.
Will it delete my originals?
Only when you ask it to, and only after the smaller copy is confirmed saved. Every deletion goes through iOS's own confirmation prompt, and deleted items stay in Recently Deleted for 30 days.
The file got bigger instead of smaller.
That happens, especially with small files and with conversions to JPEG. When it does, Minibyte keeps your original and tells you it did. It will not report a saving it did not make.
Is there anything else to pay for?
No. Minibyte is a one-time purchase and every tool is included — shrinking, converting, the share extension, near-duplicate cleanup, sorting by hand and your history. There is no subscription, no account and nothing to unlock.
I bought it on another device, or I reinstalled.
Open the App Store, go to your account, and download Minibyte again. The purchase is tied to your Apple Account, so it carries across your devices at no extra cost.
Some photos were skipped.
If iCloud Photos is set to Optimize iPhone Storage, the full-resolution original may not be on your device. Minibyte detects this, skips those items rather than guessing, and tells you the download size before offering to fetch them.
How do I request a refund?
Refunds are handled by Apple, not by us. Go to reportaproblem.apple.com and sign in with your Apple Account.